About this Presentation
This presentation provides the case for how to achieve a win-win-win solution for all stakeholders of the U.S. healthcare system. Dr. Ferguson explains the key components of the analysis from a paper she wrote. The answers to the questions (What to change?, To what to change?, and How to cause the change?) are presented for each type of stakeholder, in addition to how to overcome resistance to change. Professor Ferguson also explains how to improve healthcare in the world as well as an analysis that addresses all of the stakeholders of the U.S. healthcare system. Each stakeholder is addressed with respect to the questions of 'What to change?' and 'To what to change?' in the paper. With respect to the second question, a summary of any known successes of implementing TOC in healthcare in the world is shared. The question of 'How to cause the change?' is answered as well to some extent. The full answer to the third question would need to be presented in a strategy and tactics (S&T) tree written specifically for how to implement the change in the U.S. A roadmap is described in this presentation as well.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Lisa Anne Ferguson
Dr. Lisa Ferguson's goal in life is to illuminate the way to utopia for individuals, organizations, and the rest of society. Our strategies and tactics are based on using the Theory of Constraints (TOC), combined with other best practices to dramatically improve strategic planning and execution, retail, education, healthcare and the health/happiness/success of individuals with a holistic approach. TOC was founded by Dr. Eli Goldratt to achieve his goal in life of teaching the world to think. For a decade, Dr. Ferguson was a full-time professor of operations management before resigning to teach for The Goldratt Group full-time training consultants (both TOC experts and Supply Chain Logistics implementers). Next, Dr. Lisa Ferguson spent a year (2007 – 2008) working as the apprentice to best-selling author and business guru, Eliyahu M. Goldratt as he trained her to become an even more successful writer and speaker, while further developing her TOC expertise. Her service on the TOCICO Board of Directors in an elected, unpaid position is from 2008 – 2011 and 2020 – 2021. Professor Ferguson is the author of the chapter on Strategy and Tactic Trees in The Theory of Constraints Handbook. Dr. Ferguson began teaching online classes for Illuminutopia in 2010. She is a published author (as well as an editor) and consultant with experience guiding Fortune 100 companies down through small businesses.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.