About this Presentation
An application of the TOC Standing on the Shoulders of Giants six-step process describing how any organization can combine the logical concepts and solutions of TOC (including Dr. Eli Goldratt’s chapter in The Essays on the Theory of Constraints on hierarchical management), Emotional Intelligence by Robert Goleman, The Four Agreements by Don Miguel Ruiz, and Leadership and Self-Deception from The Arbinger Institute to present the solution to hopefully create sufficiency for becoming ever-flourishing by building and sustaining exponential growth, stability, AND HARMONY all at the same time.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
The Theory of Constraints (TOC) has been successful in achieving significant improvements in organizational performance, but there is still work to be done in achieving harmony within the organization.
Emotional intelligence and self-awareness play a crucial role in achieving harmony within an organization.
Organizations should provide training and support to enable individuals to grow mentally and emotionally and contribute to organizational harmony.
Instructor(s)
Lisa Anne Ferguson
Dr. Lisa Ferguson's goal in life is to illuminate the way to utopia for individuals, organizations, and the rest of society. Our strategies and tactics are based on using the Theory of Constraints (TOC), combined with other best practices to dramatically improve strategic planning and execution, retail, education, healthcare and the health/happiness/success of individuals with a holistic approach. TOC was founded by Dr. Eli Goldratt to achieve his goal in life of teaching the world to think. For a decade, Dr. Ferguson was a full-time professor of operations management before resigning to teach for The Goldratt Group full-time training consultants (both TOC experts and Supply Chain Logistics implementers). Next, Dr. Lisa Ferguson spent a year (2007 – 2008) working as the apprentice to best-selling author and business guru, Eliyahu M. Goldratt as he trained her to become an even more successful writer and speaker, while further developing her TOC expertise. Her service on the TOCICO Board of Directors in an elected, unpaid position is from 2008 – 2011 and 2020 – 2021. Professor Ferguson is the author of the chapter on Strategy and Tactic Trees in The Theory of Constraints Handbook. Dr. Ferguson began teaching online classes for Illuminutopia in 2010. She is a published author (as well as an editor) and consultant with experience guiding Fortune 100 companies down through small businesses.
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.