About this Presentation

The focus of this presentation is to provide a how to process to accelerate the achievement and sustainment of results when helping companies transition into becoming a high performing organization. The scope of the presentation is on accelerating the process of helping an organization in building the internal capability necessary to allow the organization to capitalize on a decisive competitive edge in the market. The presentation will focus on the techniques used to achieving leadership alignment and buy-in by overcoming the first three layers of resistance. The presentation will discuss the integration of TOC thinking processes, along with Lean and Six Sigma methods to improve communication and to obtain leadership agreement, alignment, and consensus on What to Change, What to Change to, and How to Cause the Change. Topics will include the Thinking Processes, Force Field Analysis, VATI plant configurations, Throughout Accounting, Value Stream Map, Fault Tree Analysis, Goal Tree, Critical Success Factors, Key Performance Indicators, and Critical Chain. Video length: . PDF: slides.

What Will You Learn

To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.

Plane

Instructor(s)

Max Krug

Max Krug is a change management professional who provides operational expertise to organizations with the primary objective of improving financial and operational performance. With 38 years of experience in operations, including 20 years of consulting across various sectors, Max's expertise spans manufacturing operations, distribution, and project management environments. He is dedicated to assisting companies in achieving Operational Excellence by utilizing Theory of Constraints, Lean Enterprise, and Six Sigma concepts. Max holds certifications as a Production and Supply Chain Logistics expert by TOCICO, a Professional Business Advisor by the Manufacturing Extension Partnership network, a Lean trainer by MEP University, and a Jonah by the Goldratt Institute. Throughout his career, he has trained, coached, and assisted operations management personnel in implementing world-class techniques. In the past 5 years, he has facilitated executive management teams of small to medium-sized organizations in developing corporate strategies using Constraints Management and Lean Management techniques, along with conflict resolution methodologies. Max collaborates with companies to develop and implement corporate strategies and tactics that improve operational and financial performance. He also addresses internal conflicts and cultural issues that hinder significant performance improvement, identifying key performance measures for monitoring operational and financial performance in a timely manner. His industry experience includes automotive, wood, furniture, plastic injection molding, metal machining, metal fabrication, electronics, medical, metal finishing, and die casting. Max's documented results in operational improvement initiatives encompass increased throughput and profitability, reduced lead-time, improved quality, enhanced delivery performance, and elevated product availability, all while reducing inventory. Max earned a Bachelor of Science in Industrial Engineering from Alfred University and a Master's in Business Administration from St. Bonaventure University.

Ms Alka Wadhwa

Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits. Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams. Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.

Dr Gary Wadhwa

Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.

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