About this Presentation
Eli Goldratt created TOC to be a Science aimed at explaining and consequently managing human organizations. His Socratic manner was compelling, captivating and charismatic. Did you ever wonder... what was it like to work and think with Eli? Humberto Baptista interviews Dr. Lisa Anne Ferguson, who spent time as an apprentice of Dr. Goldratt. Lisa talks about learning to write with Eli. How does Eli think? How does Eli write? Eli told Lisa that she could achieve anything she wanted out of life if she were able to pass all of his writing tests. During that time, Eli wrote the book titled The Choice from start to finish. Lisa shares her life and writing lessons gained during her time with Eli including the Retailer Strategy and Tactic Tree to level 5 and the paper titled Standing on the Shoulders of Giants. Goldratt's infamous paper titled Standing on the Shoulders of Giants is available for download for Members. During the webinar, Dr. Ferguson unveiled her gift - a special paper describing the six-step process of Standing on the Shoulders of Giants. Humberto Baptista shared his gift - a special special paper The TOC Pillars which talks about the basic assumptions of TOC, nicknamed The Pillars, these are the basic building blocks that enable understanding how organizations function and how to improve their performance in a practical and logical way.
What Will You Learn
To help you get the most value from this session, we’ve highlighted a few key points. These takeaways capture the main ideas and practical insights from the presentation, making it easier for you to review, reflect, and apply what you’ve learned.
Instructor(s)
Humberto Baptista
Ms Alka Wadhwa
Alka Wadhwa is an experienced consultant and process improvement expert with over 24 years of expertise in the Theory of Constraints (TOC), Lean Six Sigma, and organizational performance optimization. She has successfully led projects in healthcare, financial services, and manufacturing, driving significant improvements such as a 67% boost in hospital operations and a 140% increase in outpatient visits.
Previously, Alka Wadhwa spent 17+ years at GE Global Research Center, where she led initiatives to enhance various GE businesses through advanced technologies, process redesign, and system optimization. Founder of Better Solutions Consulting, LLC, she specializes in using TOC, Six Sigma, and data analytics to streamline operations and build high-performance teams.
Her work has earned her multiple accolades, including the Empire State Award of Excellence in healthcare.
Dr Gary Wadhwa
Dr. Gary Wadhwa is a Board Certified Oral & Maxillofacial Surgeon with extensive experience in the field. He completed his Oral & Maxillofacial Surgery training at Montefiore Hospital, Albert Einstein College of Medicine in Bronx, NY, and has served as an Attending at prestigious institutions like St. Peters Hospitals, Ellis Hospital, and Beth Israel Hospital in NY. With a career spanning over two decades, he was the former CEO and President of a group specialty practice in NY from 1994 to 2015. Dr. Wadhwa holds an MBA from UT at Knoxville, TN, and has undergone additional training in System Dynamics at MIT, Health System Management at Harvard Business School, and Entrepreneurship and healthcare innovations at Columbia Business School. Committed to expanding access to Oral & Maxillofacial Surgery care, he is currently engaged in a meaningful project to provide healthcare services to underserved populations in inner city and rural areas through non-profit Community Health Centers.